At Hyrax Safaris, your privacy is important to us. We are committed to protecting your personal information and ensuring that every interaction with our website and services is safe, secure, and transparent. We only collect information that is necessary to provide you with exceptional safari planning, booking, and customer support. Your personal information is never sold, rented, traded, or shared with third parties for marketing purposes. This Privacy Policy explains what information we collect, how we use it, and the measures we take to keep it secure.
Website Cookies & Analytics
Like most modern websites, Hyrax Safaris uses cookies and website analytics to improve your browsing experience and better understand how visitors interact with our site. These tools help us analyze website traffic, monitor performance, identify technical issues, and enhance our content and services. The information collected may include your IP address, browser type, device information, operating system, and general browsing activity, but it does not personally identify you. If you prefer, you can disable cookies through your browser settings, although some website features may not function as intended.
Bookings & Personal Information
When you request a quotation or book a safari with Hyrax Safaris, we collect essential information such as your name, email address, telephone number, and, where necessary, your postal address. This information is used solely to process your booking, communicate important travel details, and provide you with the highest level of customer service. In some cases, limited information may be shared with trusted accommodation providers, guides, or other travel partners involved in delivering your safari experience. We never disclose your personal information to unrelated third parties.
Payment Security
To confirm your booking, we may collect payment details through secure payment channels, including bank transfers or authorized online payment providers. Hyrax Safaris takes every reasonable precaution to protect your financial information by using secure payment systems and industry-standard security practices. We do not store sensitive payment information beyond what is necessary to complete your transaction.
Data Protection & Online Security
Protecting your personal information is a priority at Hyrax Safaris. Our website uses secure technologies and appropriate safeguards to protect your data against unauthorized access, misuse, loss, or disclosure. We continually review and improve our security measures to ensure your information remains protected while using our website and services.
Copyright
All content published on the Hyrax Safaris website, including text, images, graphics, logos, videos, and other materials, is the intellectual property of Hyrax Safaris unless otherwise stated. No content may be copied, reproduced, distributed, or used for commercial purposes without our prior written permission.
Changes to This Privacy Policy
Hyrax Safaris reserves the right to update or revise this Privacy Policy at any time to reflect changes in our services, legal requirements, or business practices. Any updates will be published on this page, and your continued use of our website indicates your acceptance of the revised policy.